Terms & Conditions

Terms & Conditions for SMS Messaging

Effective Date: 10/14/2025
Last Updated: 10/14/2025

  1. Overview

By opting in to receive SMS (text) messages from Merit Management Group (“we,” “our,” or “us”), you agree to these Terms & Conditions. Messages may include important updates, appointment reminders, service notifications, and other relevant communications.

  1. Consent to Receive Messages

By providing your mobile number and opting in, you consent to receive automated text messages from us at the phone number you provided. Consent to receive text messages is not required as a condition of purchasing any goods or services.

  1. Message Frequency

Message frequency may vary based on your interaction with our services. You may receive recurring messages such as updates, alerts, or promotional information.

  1. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive one final confirmation message to confirm you have been unsubscribed. You may also contact us at [email protected] to be removed from our messaging list.

  1. Help

For help, reply HELP to any message or contact our support team at [email protected].

  1. Message and Data Rates

Message and data rates may apply. Check your mobile carrier’s plan for details. We are not responsible for any charges incurred from SMS communications.

  1. Delivery and Availability

Delivery of messages may be delayed or impacted by your network provider or other factors outside our control. We are not liable for any delays or failures in message delivery.

  1. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

  1. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be posted with an updated “Effective Date.” Continued use of our messaging services constitutes acceptance of these changes.

Maintenance

Ket Phongsavanh

Maintenance Director

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Kellie Ulrich

Events Coordinator

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Kevin Lease

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Colin Kasperbauer

Investor Relations Associate

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Tim Carson

Chief Financial Officer

Kayden Minton

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Cara Hulne

Accounting Specialst III

Corissa Franken

Fixed Assets & Fleet Manager

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Accounting Specialist II

Summer Bianchi

Accounting Specialist II

Tiffany Berkland

Accounting Specialist II

Abby Clark

Accounting Specialist I

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Marketing Director

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IT Administrator

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Talent Acquisition Director

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Randi Isaacson

Operation Support Specialist

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Sara Clayton

HR & HVAC Program Specialist